Whether the equipment is ducted or ductless, retrofit heat pumps are becoming part of the strategy with regards to changing energy sources in homes. Eric will share knowledge and experience about how to achieve a successful outcome when retrofitting various types of heat pumps into houses that have historically utilized gas as the primary source of heat. Topics to be covered include design, commissioning, operation, occupant comfort, occupant communication and more. Asking questions is encouraged, so please come prepared.