Walker-Miller Energy Services (Walker-Miller) is one of the largest African American and woman owned energy efficiency companies in the United States. Led by Carla Walker-Miller, Founder and Chief Executive Officer, Walker-Miller’s commitment to Empower People and Enrich Communities is the bedrock of a unique, people-centered approach that normalizes diversity, equity, and inclusion (DEI) in the delivery of energy programs.
A 23-year-old Certified B Corporation, Walker-Miller is a trusted partner with deep roots in the energy industry. Through an equity lens, the company provides thought leadership to utilities, municipalities, businesses, and communities to help achieve energy reduction goals and drive the benefits of clean energy to all communities. With one of the most diverse teams in the industry, our team members design programs, source products, train inclusive workforces, and research and develop innovations that drive the broad adoption of energy efficient practices and behaviors. We have honed a special competency of successfully engaging marginalized communities that have not historically participated in energy efficiency programs. These efforts help decrease the energy burdens on local families and businesses, create jobs, diversify the local energy workforce, and serve the needs of asset limited income constrained families with compassion.
The energy efficiency firm began as a full-line electrical equipment distributor in 2000, pivoting to an energy efficiency service company during the economic downturn. With energy efficiency and waste reduction now its core business, the organization has grown to nearly 200 team members across multiple states.
The high-performing firm is in high demand as an energy efficiency partner, providing a broad range of services, including:
Energy Waste Reduction/Energy Efficiency Program Implementation
Energy Efficiency Products and Kits
Building Performance Institute (BPI) Energy Auditor Certification Training
o Department of Energy Home Energy Score Partner
Inclusive Outreach and Community Engagement
Transmission and Distribution Product Procurement Specialists
Customer Experience Center Management
EE Workforce Development and Training
o Diverse Business Enterprise Development
Equitable Mobility Research and Consulting
o Electric Vehicle Charger Installation and Maintenance Services
As thought leaders in clean energy equity and inclusive community engagement, we are building a bridge between the traditional utility and the rapid transformation to clean energy, electrification, and mobility. Our goal is to ensure all communities have access to the benefits of clean energy.
Our Equitable Mobility Research and Consultation business includes Mobility Program Design & Management and EV Charger installation and maintenance services. As part of our commitment to equity, we introduce diverse businesses to opportunities to provide EV Products and Services.
Empowered by the company culture of kind excellence, our team consistently achieves energy efficiency program goals, and delivers the highest customer satisfaction ratings in the industry. Known for leading with her humanity, Carla Walker-Miller instituted these core values throughout the company, embedding them throughout all our operational processes: Boldly Go above and beyond with Humble Confidence, Inclusive Stewardship, and an abiding commitment to Value Reputations, while delivering Extraordinary Experiences for team members, clients, and stakeholders.
Walker-Miller has curated a diverse, talented team of engineers, certified energy managers (CEM), BPI certified energy analysts, building analysts, Six Sigma practitioners, and other professionals to deliver exceptional energy efficiency services. The company’s credentials as a certified BPI Goldstar Contractor allow us to train with industry best practices in mind and staff programs with individuals who hold safety and customer satisfaction paramount. Through our Department of Energy (DOE) Home Energy Score Partnership, we continue to empower families to understand the systems and behaviors that contribute to their energy burdens.
Walker-Miller stands out in a crowded energy efficiency services market through a steadfast commitment to being the best operated company in the country for inclusive residential energy efficiency services. Our mantra, Empowering People, Enriching Communities, is woven throughout our organization in building a more equitable and inclusive energy industry that both serves underrepresented utility customers and is driven by the powerful contributions of underrepresented diverse suppliers and team members.
We are intentional about creating an energy workforce that reflects the rich diversity of this country, aggressively recruiting Black people and people of color, women, people within LGBTQIA+ communities, people living with disabilities, returning citizens, and veterans. As minorities and women are still woefully underrepresented in the energy industry, and even more so in the fastest growing segments, we place particular emphasis on both recruiting and developing talent from these underrepresented demographics, providing them an onramp to the energy industry.
Through implementing a wide range of energy efficiency programs, we understand the unique set of challenges income qualified families face that may limit their adoption of energy efficient behaviors and access to the associated benefits. We pride ourselves on meeting families where they are – without judgement – to take on the challenge of actively facilitating awareness first, followed by access and uptake of energy efficiency programs. Success in the income qualified customer segment requires innovative and solutions-driven methods for removing barriers. In energy efficiency program implementation efforts Walker-Miller leverages all resources, internal and external, to yield maximum benefits. We do not just engage the communities we serve; we are the community.
Company Certifications/March 2023
SOC 2 Type 2 compliant
ISO 27001:13 certified
WBENC
NMSDC
MMSDC
Certified B Corporation
U.S. Department of Energy Home Energy Score Partner
National Safety Council
Building Performance Institute Testing Center